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Lisa Morden, Head of Sustainability, Kimberly-Clark

Lisa Morden, Head of Sustainability, Kimberly-Clark

19 October 2023

When did sustainability become a significant focus for Kimberly-Clark, and how has this focus evolved over the years?

Kimberly-Clark's journey towards sustainability can be traced back to its inception in 1872 as a pulp and paper company. Even in those early days, the company was deeply rooted in the sustainable operation of forest lands. During the mid-90s, as the company expanded its portfolio to include well-known personal care brands, a formal set of global environmental goals emerged. These goals underscored the company’s commitment to leading proactive sustainability initiatives, and transcending environmental regulations.

This commitment to sustainability is not only embedded in Kimberly-Clark’s rich heritage but also continues to shape its future. Throughout the years, the organization has continuously worked to address environmental challenges while fostering the sustainable use of resources. The company’s evolution from its initial focus to its current prominence in personal care has been characterized by a steadfast dedication to environmental preservation and sustainable business practices.

Where does Kimberly-Clark source its paper from, and to what extent are the products recyclable?

Kimberly-Clark is meticulous in ensuring that its paper sources operate under sustainable forest management, with a preference for globally recognized standards such as the Forest Stewardship Council. The company is committed to balancing quality and sustainable sourcing, incorporating different fiber sources from various jurisdictions to meet its performance criteria. This approach exemplifies our long-standing dedication to sustainability, particularly on the paper side of the business.

Recyclability remains a challenge given the hygiene-focused nature of Kimberly Clark's products. Products like diapers and feminine hygiene items are difficult to recycle. However, the company is exploring innovative materials and end-of-life solutions to promote circularity in business processes. It is a priority for us to explore and implement strategies that enhance the recyclability of its products.

How is Kimberly-Clark addressing the sustainability of its plastic footprint?

 

Plastic sustainability is a priority for us. We are working diligently to reduce its plastic footprint by minimizing the use of fossil fuel-based plastic and exploring more renewable and degradable materials.

 

Initiatives include partnering with innovative organizations like RWDC to develop bio-based and biodegradable alternatives.

What is Kimberly-Clark’s overall 2030 ambition regarding sustainability, and what challenges are associated with transitioning products to more sustainable alternatives?

Kimberly-Clark’s ambition is to enhance the lives of a billion people in vulnerable communities and halve its environmental footprint by 2030. The company focuses on four key areas: forests, climate emissions, plastic footprint, and water use. Our achievements include increasing the use of environmentally preferred fiber in tissue products to 90% and exploring alternative non-wood fibers. Additionally, we are committed to reducing reliance on natural forest ecosystems, promoting biodiversity, and supporting indigenous communities.

Transitioning personal care products to sustainable alternatives can pose significant challenges due to their single-use nature. We focus on balancing the provision of essential daily hygiene needs with minimizing environmental impact. The company’s sustainability goals address challenges related to raw materials and product categories, aiming for systemic changes that reduce the environmental footprint of all brands in its portfolio. The complexities of transitioning single-use disposables underscore the broader challenges facing not just Kimberly-Clark but the entire industry.

What is the role of consumers in driving sustainable innovation at Kimberly-Clark, and how does the company approach the cost-sustainability dilemma?

Consumers play a pivotal role in driving sustainable innovation at Kimberly-Clark. The company is attuned to the growing consumer inclination towards brands demonstrating a firm commitment to sustainability. The challenge lies in eliminating the trade-off between cost and sustainability for consumers. We believe that balancing cost, quality, and sustainability can create a winning value proposition, although achieving this balance remains a complex task.

Finding that balance involves an approach that extends beyond top-line growth. While sustainability contributes to brand innovation and consumer engagement, we also prioritize bottom-line impacts, including supply chain resilience and eco-efficiencies. By considering both these aspects, the company employs a multifaceted approach to value creation in the green transition, ensuring that sustainable products are not necessarily more expensive for the consumer.

As someone who has risen through the ranks at Kimberly-Clark, what legacy do you hope to leave at the company?

Being a part of Kimberly-Clark’s evolution has been significant. My envisioned legacy is intertwined with the company’s transition into a brand-led organization that is deeply embedded in sustainability. I hope to be remembered for contributing to a phase where stakeholder engagement, responsibility, and value creation are central themes, underscoring the company’s commitment to delivering better care for a better world while managing externalities responsibly.