Content Provider for Newsweek
John Peterson

John Peterson

Executive Director (Aviation)
Iridium Communications
27 May 2024

Iridium celebrated its 25th anniversary last year. What historic achievements is Iridium most proud of in terms of its contribution to the aviation industry?

One of our major contributions is to safety. Iridium stands out as one of only four methods approved to communicate critical safety data from aircraft, crucial for air navigation service providers. With our legacy services, we serve tens of thousands of subscribers and facilitate communication on almost 200,000 flights daily. This capability is critical for 1A safety tracking surveillance data to maintain safe aircraft separation. Iridium's unique mesh satellite network ensures reliable, global coverage when no other communication sources are available, such as over the poles and oceanic regions.

A range of industries, including mining and defense, use your satellites and communication tools. Who are your customers in the commercial and general aviation space? 

Our aviation marketplace is segmented into three segments - air transport, business aviation, and rotary wing markets. In air transport, airlines rely on us for communication in oceanic flights to ensure minimal separation between aircraft. Business aviation values our services for reliable in-flight communication, often referring to our system as the "bat phone" due to its dependability and low latency. For helicopters, especially those operating in real-time challenging environments like medical evacuations or oil rig operations, our extensive satellite coverage offers unmatched reliability and safety. Tens of thousands of aircraft subscribed to us under those three segments. 

What is driving the increased subscriber demand we are seeing in 2024, and how is Iridium adapting? 

We are seeing an increase in the number of aircraft entering the market, which correlates with a rise in flights between city pairs. This expansion is occurring despite the limited number of available runways. Additionally, unpredictable weather conditions necessitate sophisticated communication devices on flight decks to manage these complexities more effectively. The demand for better communication arises from the need to coordinate activities under variable weather conditions and constrained infrastructure efficiently. Advances in technology allow for sophisticated data transmission from aircraft, enhancing flight operations and enabling effective responses to changes, such as wind shifts, via updated approaches and runways.

Since the pandemic, the aviation industry has been experiencing higher traffic and more congestion in the airspace, prompting us to innovate for more efficient route management and reduced carbon footprints. We achieve this by optimizing flight paths and minimizing flight durations, which not only lessens environmental impact but also improves on-time performance.

Our daily communications support, akin to the real-time traffic updates used in a car’s GPS, plays a pivotal role in these safety and efficiency improvements.

Technology is at the heart of your operations. What tools and advancements are you most excited about leveraging as your portfolio evolves?

We're excited by the integration of various technologies which streamline data synthesis and decision-making processes in the cockpit. Traditionally, pilots had to manually interpret and react to information from multiple dials and controls. Now, AI-driven applications can analyze comprehensive flight data to optimize flight paths, reduce fuel consumption, and enhance overall operational efficiency.

These tools not only improve flight management but also contribute to strategic planning such as rerouting to alternate airports and managing passenger logistics upon landing. As the number of aircraft is expected to increase significantly, these advancements in communication and AI will play a crucial role in handling the higher traffic efficiently, despite the static number of runways and airports.

What role do communication systems like Iridium’s play during times of crisis and natural disasters?

In the weeks following Hurricane Katrina, Iridium was one of the only communication systems available to first responders when other systems failed. When first responders show up, they need to be able to efficiently coordinate the resources and materials they need according to the existing infrastructure. How do you tell someone where water, a fire truck, or an ambulance is needed? If you don’t have good communication, it’s virtually impossible to manage crisis solutions effectively. 

First responders equipped with Iridium handsets and data devices can immediately establish communication upon arrival, ensuring seamless coordination. Their tools work on batteries and connect to the satellite, allowing for perfect coordination. This not only speeds up relief efforts but significantly enhances their effectiveness, ultimately saving lives and optimizing resource use.